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Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A context menu will appear. It includes in-depth info about all the operations that you can carry out on that particular page. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive selection of how-to videos clarifying how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by actual clients and offers real solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, we have a excellent team of tech support engineers available 24x7 and eager to help you with any problem. Each support ticket you send will be answered within 1 hour (the average response time is only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 245953

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com